Simply choose a date and contact us to check availability. Once you are happy we will make you a provisional booking. Bookings can be confirmed with a deposit. The outstanding balance and final numbers is due 4 weeks before the party date. We will email confirmation along with party info & details once final payment has been received. Deposits are non refundable.
Payments can be made online. Please make sure you read our Terms and Conditions before making any booking/payment.
Terms and Conditions
Please read our company's terms and conditions carefully prior to all bookings. We cannot afterwards be held responsible for any errors caused by failure to read or understand them in full. The terms and conditions will differ slightly for each different type of event. Please ensure that you have read the relevant section of the terms and condition.
Party Bookings
For party bookings we require a non-refundable deposit of £50 for hens and £50 for children's parties. All payments and numbers must be finalised at least four weeks before the party date, after this time amendments will not be accepted.
Cancellation
A minimum of 28 days notice prior to the event date is required to receive a refund of the balance. Cancelled parties within 28 days are non refundable. All sessions times include changing, filling out a disclaimer, warm up and cool down. Any medical conditions / pregnancy should be addressed before any event or class due to the physical nature of the exercise. Participants take part at their own risk and everyone is required to sign a disclaimer and physical health questionnaire. We cannot make changes to your time/date once the booking has been confirmed.
First Dance
Full payment is required to secure the booking. A minimum of 72 hours notice prior to lesson commencement is required by the couple to cancel / re-schedule a lesson. All deposits are non refundable.
Twist & Pout cannot guarantee that new dates will be available to suit both parties.
Health and Safety
All prospective applicants for courses, classes and parties are required to fill out a medical questionnaire and sign a risk disclaimer. First Dance customers must warrant that they are fit to undertake the First Dance and advise the instructor of any medical conditions which may affect participation in the First Dance.
Furthermore, you must at all times follow the instructions issued by our teachers, who are trained to be mindful of your health and safety at all times. Any failure to follow instruction will automatically invalidate your insurance in the event of any injury you sustain as a consequence of this failure. Similarly, failure to follow the advice of your own GP will also render your insurance invalid for the purpose of claims.
Quality
In the event that the client is unhappy with the service provided by Twist & Pout, the client must raise the issue immediately with head office. A complaints claim will then be processed centrally. Should the claim be successful the client will receive a refund for the current activity.
In the event that the client is grossly unhappy with the service provided by Twist & Pout due to extraordinary circumstances, the same procedure as above is followed and if successful the client will receive a full refund of all lessons/activity taken.
Privacy Policy
Your personal information
Twist & Pout is committed to the protection of your personal information in accordance with the principles of the Data Protection Act 1998.
When you make a booking with Twist & Pout we record your name and your telephone number. Your telephone number will not be passed on to any 3rd party and we will only use your number to contact you regarding bookings for Twist & Pout. Your teacher will receive a copy of your phone number to contact in relation to the course/party that you are booked on. Twist & Pout will not use your phone number to contact you in relation to any of our other brands.If you sign up to the Twist & Pout mailing list we will record your email address and you will receive periodical newsletters from Twist & Pout. Your email address will not be shared with any third party.
Indemnity
You agree that Twist & Pout, and its freelance choreographers, partners and employees, will not be liable to you for any claim or demand, including reasonable solicitors' fees, due to or arising from your lessons/activities with Twist & Pout.
Intellectual Property Rights
All dances and choreography shall be copyrighted and the copyright shall remain with the Choreographer. A licence will be granted to the First Dance Client and Twist & Pout to use the choreography/First Dance at no additional cost.
The Clients confirm that they have, or do not need, permission to use the music for the First Dance.
Entire Agreement and Applicable Law
This Agreement sets out all of the terms between Twist & Pout and the Clients.
This contract shall be governed in accordance with the laws of England and English Courts shall have jurisdiction in relation to the Agreement.
